How Your Membership Works
We’re so excited to have you join us at My Gym! To make your My Gym experience a GREAT one, here are a few things to know.
What’s included in my membership?
- Base Tuition ($179 every 4 weeks): Includes one class per week plus unlimited Practice and Plays (parent-supervised open play) per week. Based on availability, you may attend multiple Practice and Plays per week.
How am I billed?
- For everyone’s convenience, My Gym enrollment is an auto-enrollment system. After your trial, you’ll be auto-enrolled continuously every 4-weeks.
- Plus, receive 20% discount for siblings (if applicable)!
- We hope you LOVE your classes! Our age-appropriate programs grow with your little ones all the way to age 10! But, if life happens and you need to cancel your membership, you can do so easily on your online account. Cancellations are not taken verbally to ensure we both have a “paper trail.”
- Cancellations require a 30 day notice. Depending on when you plan to end your enrollment you pay have to pay a prorated amount to fulfill the 30 day obligation.
Any other booking rules?
- Going to be absent? Members are required to mark themselves absent in advance online to receive a make-up for that class. Letting us know you’ll be absent allows another child to come and enjoy the gym in your place.
- How do make-ups/unlimited classes work? How do I book a Practice and Play?
- All make-up classes, unlimited classes, and Practice and Plays must be booked in advance on our real-time online booking system; drop-ins are not permitted. Only classes that have spots available will appear. Sorry, My Gym personnel cannot override the system or book classes for you in person.
- You have 6 weeks to schedule your make up classes. Make ups expire 6 weeks from the date of your missed class.
- Siblings: Siblings are not allowed on the gym floor unless they are enrolled in the proper age-appropriate class. You’re welcome to wear, sling, or wrap an infant while your enrolled child participates. If you would like to enroll 2 or more children in the same class, try our Sibling and Friends Class!
Have to cancel or have to freeze?
- Travelling? You're able to freeze your account once every 6 months for a duration of 3-6 weeks. Email us at brentwoodca@mygym.com to request your freeze dates.
- What if i need more than 6 weeks? Then cancelling is your best bet. Cancelling does require a 30-day notice and must be handled by you using your online account. Depending on when you plan on canceling you may have to pay a prorated amount to fulfill the 30 day obligation.
Sniffles? Cough? Runny nose?
- We love sharing – just not germs. If you feel ill in any way, please stay home and get well soon! Let us know you will not be attending class by marking your child absent online.
- If you or your child show signs of illness during class, a My Gym teacher will kindly ask you to return another day. We appreciate your compliance.
What steps can I take to keep my child safe while at My Gym?
- Although accidents are rare at our centers, all physical programs have an inherent risk. We take great care in designing our curriculum and gym setup to be as safe as possible. Your help in following all safety policies and in-class safety announcements will maximize your child’s safety while at My Gym.
- When participating in class, children are required to wear the My Gym Grippy socks and parents are required to wear socks. If you happen to forget your socks or your child's My Gym Grippy socks, they may be purchased upon arrival.
- Parents/caregivers are responsible for constantly supervising their children during parent participation classes and the Practice and Play program. Always be within arm’s reach or less of your child and ready to assist as your little one explores the gym and equipment.
- Please wash your hands or use sanitizer before entering the gym floor and when you leave.
- We encourage you to take pictures (use #mygymbrentwoodca to tag us!), but please be mindful to take photos/videos of only your child.
- All older children must be picked up promptly once the class has ended.
- My Gym is a nut-free facility. Please do not bring any products containing nuts into the gym.
Sincerely (and with hugs and high-fives!),
My Gym Brentwood, Los Angeles