Birthday Party FAQs
How do I schedule a My Gym party?
It's easy! Simply click the party package you'll be booking, and the system will show you up-to-date availability. If your date is there and you're ready to make it official, you will book your party or event by placing a deposit of $150. If you have any questions before booking you can CALL OR TEXT us at 424-402-8034.
How long are My Gym parties?
Our parties are an hour and a half. We encourage you to open presents at home, allowing as much play time as possible. We do offer an additional half-hour ($150) for the last party of the day.
Is a deposit required?
A $150 non-refundable, non-transferable deposit is required to reserve your party. The remaining balance is due and payable on the day of your party.
Will My Gym provide entertainment and staff on the gym floor?
Our fun and friendly staff will not only provide entertainment but will develop a custom party with games and activities just for your child. From our large selection of music to specialized party programs and games, we do it all!
What does My Gym provide?
We will provide all paper goods (plates, napkins, forks, spoons), table coverings
How many children can I invite?
There are 4 different package options for you to choose from. The Grand package includes 10 children, the Deluxe package includes up to 15 children, and the Premier & Platinum packages include up to 20 children. The birthday child is free and not included in the guest count. You may change your party package as late as the Monday before your party. (For parties with more than one birthday child, combined friends, or different-aged siblings, only one child is excluded from the party count. Exceptions apply in the instance of twins and triplets.) Our MAXIMUM number of children is 25, as that is the number of children we can fit in our seating area during the food portion of the party.
What if I have more than the number of children allotted in each package?
Additional guests are welcome! There is a $25 charge per additional guest over the specified number included in your party package. The maximum number of children allowed on the gym floor is 25. This number does not include children who are in baby carriers or held for the entire party, but it does include any children who are on the gym floor or equipment.
What time should I arrive at the party?
We ask that the host arrives no more than 10-15 minutes prior to their scheduled party, as we will be cleaning & preparing the gym for the birthday party - as well as allowing the party prior to yours to exit. You are welcome to drop any décor, paper goods, etc. off ahead of time for us to set up prior to your arrival.
What type of decorations can I have?
We highly recommend having a minimal decoration set-up (that falls into your 15min arrival time). For party setups that will take more than 10-15 minutes we highly recommend adding the additional half hour for set up. Table coverings, a simple banner, pre-blown helium balloons and (maybe) table decor will definitely be more than enough. If you require more time for a "Pinterest-style" setup, please note, we typically host back-to-back parties, so with no additional setup time added extravagant setups (intricate banners/backdrops, balloon arches, a large amount of decor, etc.) will be pushed into guest arrival. Please check out our Birthday Album/Highlights on Instagram.
Is there an additional charge for parents and/or caregivers?
There is no additional charge for parents or caregivers.
Is each child required to have a signed waiver?
For insurance purposes, ALL children must have a waiver completed and signed by a parent or guardian. My Gym provides a link to the party to send out to guests. We also have a custom QR code available for guests to scan upon arrival for a touch-free sign-in process!
Do I need to stay at the party?
The party host is required to stay at the party. Parents of children 3 years old and under are required to accompany their children on the gym floor. However, other adults are also welcome to stay and enjoy the fun!
Are socks required?
For safety purposes, children are required to wear My Gym Gripper Socks on the gym floor at all times. Adults may purchase My Gym socks as well or bring a pair from home. Socks for children are included in your package price.
Do you provide setup and clean-up?
Absolutely! We will set up the gym and take care of all clean-up afterward.
Are gratuities (tips) appropriate?
Gratuities for our staff are not expected or required but are always welcome and appreciated for a job well done.
When will you contact me for details about my party?
We will email you a full week (or more) prior to the party to go over details including music and game requests, as well as a few other questions. If you have any questions as your date gets closer feel free to email them to brentwoodca@mygym.com at any time! We want everything to be ready for your child’s party!
When should I order pizza & other options?
When we email you to confirm details for your party, you will have an opportunity to order pizza, juice boxes/water for the children. You may also add party favors. Please keep in mind any add-ons require a minimum of 24- to 48-hour notice.
Pizza orders are placed the Friday prior to the party at noon - to place an order, we must have how many pizzas and what toppings by that time to place an order for you. Your final order will be apart of your party invoice.
What is the price of pizza?
One Topping XLarge Pizza: $20. Additional toppings are $5. All specialty pies (supreme, meat lovers, veggie, etc.) are subject to our vendor pricing (FRESH BROTHERS). Pizzas are all cut into rectangular pieces. These flat rates include tax, tip, and delivery costs
Can I bring food to my party?
You may bring your own cake, cupcakes, cookies, prepackaged dry snacks (chips, pretzels, or popcorn), sandwiches, etc. For the consideration of those with food allergies, we ask that no peanut/nut products are brought onto the premises.
Can I bring in my own drinks?
You are welcome to provide drinks for your guests. You may also provide juice boxes/small water bottles for the children. Individually packaged beverages are required and we highly recommend an ice chest or cooler. For your safety and enjoyment, food and beverages are not permitted on the gym floor.
Are there any additional items I need to bring to the party?
For your convenience, we have lighters (for candles), cake cutter and ice bucket for drinks. We do not supply cups, knives, ice, serving trays or utensils. We don't supply them but you are welcome to bring in helium balloons as well.
What if I need to reschedule my party?
We understand things happen and those things can happen at the very last minute. But, your deposit is time slot specific and non-refundable (sorry-no exceptions). We can refund your deposit to your account and you can use it to book your other date or for anything My Gym (Brentwood).
If you have additional questions, please do not hesitate to call us at 424-402-8034.
