How Your My Gym Membership Works
We’re so excited to have you join us at My Gym! To make your My Gym experience a GREAT one, here are a few things to know.
What’s included in my membership?
- We have two types of enrollment: Standard and Unlimited.
- Standard enrollment includes one class per week. If you miss a class one week, you get 6 weeks to do a makeup class by coming to a second class one week to make up for the missed one!
- Unlimited enrollment includes unlimited classes per week. You can attend any age-appropriate classes (other than martial arts) and all Practice & Play times each week!
- You are automatically enrolled in a “home class” each week (Example: Tuesday at 9.15 AM). This is your main class, and you never have to sign up for it. You also can't schedule makeups or Unlimited classes in this home class.
- We occasionally have free Unlimited Attendance periods; during these periods, all enrolled members can attend Unlimited classes for no extra charge!
- All makeup and Unlimited classes must be booked in advance online using your account by clicking "Schedule Classes". We are not able to book these classes over the phone or in person.
- Your tuition also includes unlimited Practice and Play programs (parent supervised open play).
How am I billed?
- For everyone’s convenience, My Gym enrollment is an auto-enrollment system. After your trial, you’ll be auto-enrolled continuously every 4-weeks at our tuition rate of $124 for one child and 25% off for additional children (35% off for twins or triplets).
- We hope you LOVE your classes! Our age-appropriate programs grow with your littles ones all the way to age 10! But, if life happens and you need to cancel your membership, you can do so easily on your online account. Cancellations are not taken verbally, by phone, or by email, as when you cancel, you get to select your last date, and a signature is required.
Any other booking rules?
- All classes and Practice and Plays must be booked in advance on our real-time online booking system; drop-ins are not permitted. Only classes that have spots available will appear. Sorry, My Gym personnel cannot override the system or book classes for you in person.
- Going to be absent? Please take a moment to mark yourself absent online. Letting us know you’ll be absent allows another child to come and enjoy the gym in your place.
- Siblings: Other than infants, siblings are not allowed on the gym floor unless they are enrolled in the proper age-appropriate class. You’re welcome to wear, sling, or wrap an infant while your enrolled child participates. If you would like to enroll 2 or more children of different ages in the same class, try our Siblings & Friends Class!
Sniffles? Cough? Runny nose?
- We love sharing – just not germs. If you feel ill in any way, please stay home and get well soon! Let us know you will not be attending class by marking your child absent online.
- If you or your child show signs of illness during class, a My Gym teacher will kindly ask you to return another day. We appreciate your compliance.
What steps can I take to keep my child safe while at My Gym?
- Although accidents are rare at our centers, all physical programs have an inherent risk. We take great care in designing our curriculum and gym setup to be as safe as possible. Your help in following all safety policies and in-class safety announcements will maximize your child’s safety while at My Gym.
- When participating in class, children wear My Gym Gripper Socks, while parents wear any socks they'd like. If you happen to forget your socks, they may be purchased upon arrival.
- Parents/caregivers are responsible for constantly supervising their children during parent participation classes and the Practice and Play program. Always be within an arm’s reach or less of your child and ready to assist as your little one explores the gym and equipment.
- Please wash your hands or use sanitizer before entering the gym floor and when you leave.
- We encourage you to take pictures (use #mygymbg to tag us!), but please be mindful to take photos/videos of only your child.
- All older children must be picked up promptly once the class has ended.
- My Gym is a nut-free facility. Please do not bring any products containing nuts into the gym.
Sincerely (and with hugs and high-fives!),
My Gym Buffalo Grove