How Your My Gym Membership Works

We’re so excited to have you join us at My Gym! To make your My Gym experience a GREAT one, here are a few things to know.

What’s included in my enrollment?

Basic tuition of $119 per 4 weeks includes one class per week and unlimited Practice & Play visits.
If you will miss your regular class, please notify the gym or mark your child absent online prior to class time so someone can attend in your space.
Feel free to schedule your make up class through the online system to attend on an alternate day and time. We do not push payments for missed classes. You must pick an addition class time to come to.
Your tuition also includes unlimited Practice & Play programs (parent-supervised open play). To allow availability to all members, you can book up to 2 Practice and Plays in advance from within your account (2 at a time, but these play opportunities are unlimited). Make sure to make a reservation for any siblings who will be attending as well - we want to make sure to have a space for them as well.

How am I billed?

For everyone’s convenience, My Gym enrolment is an auto-enrolment system. After your trial, you’ll be auto-enrolled continuously every 4-weeks at our tuition rate of $119 for one child and $95.20 for your second child (if applicable).
Upgrading to receive UNLIMITED classes is easy for just $40 more (per child) each payment cycle.
We hope you LOVE your classes! But, if life happens and you need to cancel your membership, you can
do so easily on your My Gym online account. My Gym requires a 30-day notice to cancel your enrollment, therefore a prorated payment may be due upon cancelling. Cancellations are only accepted from your My Gym online account (accessible from the app or website) to ensure we both have a “paper trail.”

Any other booking rules?

All classes and Practice and Plays must be booked in advance on our real-time online booking system; drop-ins are not permitted. Only classes that have spots available will appear. Sorry, My Gym personnel cannot override the system or book classes for you in person.
Going to be absent? Please take a moment to mark yourself absent online. Letting us know you’ll be absent allows another child to come and enjoy the gym in your place.
Siblings: Other than infants, siblings are not allowed on the gym floor unless they are enrolled in the proper age-appropriate class. You’re welcome to wear, sling, or wrap an infant while your enrolled child participates.

Sniffles? Cough? Runny nose?

We love sharing – just not germs. If you feel ill in any way, please stay home and get well soon! Let us know you will not be attending class by marking your child absent online.
If you or your child show signs of illness during class, a My Gym teacher will kindly ask you to return another day. We appreciate your compliance.

What steps can I take to keep my child safe while at My Gym?

Although accidents are rare at our centers, all physical programs have an inherent risk. We take great care in designing our curriculum and gym setup to be as safe as possible. Your help in following all safety policies and in-class safety announcements will maximize your child’s safety while at My Gym.
When participating in class, children go barefoot and parents are required to wear socks. If you happen to forget your socks, they may be purchased upon arrival.
Parents/caregivers are responsible for constantly supervising their children during parent participation classes and the Practice and Play program. Always be within arm’s reach or less of your child and ready to assist as your little one explores the gym and equipment.
Please wash your hands or use sanitizer before entering the gym floor and when you leave.
We encourage you to take pictures (use #mygymedmonton to tag us!), but please be mindful to take photos/videos of only your child.
All older children must be picked up promptly once the class has ended.
My Gym is a nut-free facility. Please do not bring any products containing nuts into the gym.

Sincerely (and with hugs and high-fives!),
My Gym Edmonton