My Gym Policies

Cancellation: One final payment is due once we receive a notice IN WRITING. Cancellation must be done in person, email or through the online system. We do not allow phone call cancellations. After your final class, all make-up class will expire except for holiday make-ups.

Make-ups: All make-ups must be scheduled in advance, no walk-ins. All make-up classes expire 4 weeks after the missed class.

Freeze: Freezing is for a maximum of 4 weeks. Cancellation policy still applies.

Siblings: Siblings of any age are not allowed in a class unless they are non-walking siblings and in a car seat or baby-carrier at all times. Excludes Sibling Class.

No Runny Nose No Cough: Anyone with a runny nose or cough for any reason will be asked to leave and attend a make-up class. This helps to ensure a clean, safe and healthy environment for all our guests.

Socks: Children are required to be barefoot on the gym floor. Socks are required for adults. Children who have had symptoms of HFMD are required to stay out of the gym a minimum of 1 week after all symptoms have disappeared.

Cell phones: Cell phones must be kept on silent and are only for taking pictures or videos. If you need to take a call you must take your child to the lobby, they may not remain on the gym floor unattended. If your child is attending an independent class, please be respectful and talk on your phone outside.

Lobby: Place shoes and bags under benches. My Gym is not responsible for items placed or left behind in the lobby. If a class is in session be polite and keep voices down, especially in our independent classes so parents can hear the children and the children remain focused. Headphones are required for children watching videos. Children must remain in the lobby until the teachers signal they are welcome to come in.

Food and Drink: Please clean up after your child. No food or drink is allowed on the gym floor.