FAQs for Birthday Parties

FAQs for Birthday Parties

 

Frequently Asked Questions
for
Birthday Parties

1. What are the party time options?
We offer birthday party celebrations on Friday evenings, Saturday afternoons and evenings, and Sunday afternoons and evenings. To see our full booking availability click HERE.

2. How do I book a party?

Booking is easy! You can: Book online on our website, call us at 778-859-9680, or visit us in person. A $100 non-refundable deposit secures your time slot. The remaining balance is due on the day of the party.

3. When can I update my package and party details?

You can make changes to your package and party details at any time online or with a My Gym Instructor up to 1 week before your party. We’ll also reach out 5-7 days prior to confirm your requests, that's where all final changes will be made if needed.

4. What do the 2 party specialists do?

Our party specialists are your: Activity leaders and energizers, cake cutters and helpers, problem-solvers and fun-makers. They’ll lead games and activities tailored to your child’s interests, ensuring an exciting and stress-free party experience for you and your guests.

5. Can I bring outside food?

Yes! Feel free to bring ready-to-eat food and drinks (no alcohol, please).

6. How many guests can I invite?

Our facility can host up to 50 people (kids + adults). Each package includes a set number of children, and there’s an additional fee for extra kids. Adults are welcome as long as the total headcount stays within our capacity.

7. What decorations does My Gym provide?

All parties include basic decorations:
• Balloon flowers
• Pink or blue backdrop
• Cake tablecloth
• Children’s tablecloth
• Happy Birthday sign

Want a themed party? For an additional fee, we offer over 40+ themes like Princesses, Avengers, Pokémon, and more! Themed decorations, paper plates, napkins, and even themed activities will make your party extra special. Contact us to explore all our themes! 🎈

8. Do I need to clean up after the party?

No need to worry about cleanup! Just take home what you’d like to keep, and we’ll handle the rest.

For more questions, email us at mygymrichmond@gmail.com or text 778-859-9680 to request a callback. Let’s plan a party your child will never forget! 🎂🎁

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