How My Gym Membership Works

Hi, Hi, how do you do? Welcome to the My Gym Family. We are beyond excited for you to start your fantastic journey with us and make so many #momentsthatmatter! Now that you are a member, we can't wait to see you around the. BIG BLUE CIRCLE! Please remember your My Gym Super Grip Sock every time you visit. My Gym welcomes you to one of the most inclusive families in the world! With over 700 locations nationwide, My Gym continues to create safe spaces for children and build lasting friendships. Thank you again for joining our family here in Santa Barbara.

**PLEASE REMEMBER THE FOLLOWING**
Due to the class structure, our program does not offer walk-ins or drop-ins.
Freezing: Your first Freeze on your account is FREE. Every Freeze after that will be $5 per week (up to 6 weeks.)
Canceling: Please make sure you cancel ahead of schedule. My Gym Cancellation Policy is a 30-day cancellation.
Refunds: We do not do refunds; we will credit your My Gym Accounts.

How does enrollment work?

Recurring Payment:

My Gym runs on a four-week recurring payment plan. Your next $139/$159 payment will be four weeks from your first class. We do not allow "WAlk-INS or DROP-INS." You can view your upcoming payments and transaction history under the "payment" tab online or on our app! You can also update your payment on file through the "payment" tab.
We have no membership fees; siblings receive 20% off their tuition when they enroll.

Trials- Please remember that if you do not cancel out, you will be auto-enrolled into our program, and the first month is non-refundable. You can enroll in a single trial per Calendar year from the date of your first trial experience, and our system will flag your account. If you have any questions, please notify the gym ASAP.
Your enrollment includes one age-appropriate (If you are doing the Bonus class option, please make sure you schedule your Bonus class in advance.) structured class per week & unlimited access to our open gym times, known as "Practice & Play."

Practice & Play:

Register online each week for Practice & Play as a Drop-in class. You may register by the hour up to a week in advance—we do not accept walk-ins. You may attend up to one session daily in addition to your regularly scheduled class (space provided). Once logged in, click "Classes" listed on the home page. Then, click your child's name. Click on "Schedule Practice and Play" and follow the prompts.

**The Practice & Play will close once it reaches capacity. If you cannot make the scheduled time, please cancel online so our system can open up the spot for another member. As of September 2024, if you do not cancel online or contact the gym and do not attend the Practice and play, there will be a $10 cancellation fee.**

IMPORTANT NEED TO KNOW:

Sock Policy:
Adults must wear socks while on the gym floor, and children are now required to wear My Gym Super Gripper Socks. Click here to purchase socks. If you forget your socks, they will be available in the gym or on your account.

Cancellation Policy:
We require a 30-day cancellation; you must cancel via your account before your next payment date to stop all charges on the card on file. One final payment must go through.

Adult Participation:
Parents and Caregivers (18 years or older) are responsible for constantly supervising their children during adult participation classes and Practice and Play programs. Always be within arm's reach or less of your child and ready to assist as your little one explores the gym and equipment. Be prepared to be hands-on throughout all activities to help your child flourish and grow from class to class!

Makeups:
You will receive a makeup when you miss your weekly class, which can be scheduled online through your account. Makeups expire after six weeks.

Absences:
If you know you cannot attend class due to sickness, appointment, vacation, etc., you MUST mark yourself absent in advance online or with our app! Go to the "upcoming visits" tab and mark yourself absent. You will then receive your makeup instantly!

Sick Policy:
If you or your little one are sick, please stay home and schedule a makeup. If you come to the gym sick, we will ask you to come another day so we can keep everyone at the gym healthy! My Gym Santa Barbara complies with all regulations Santa Barbara County's Public Health Department imposes. At their direction, masks are currently recommended – but not required – for children and adults.

Siblings:
Siblings not enrolled in class are not allowed on the gym floor. Though we wish we could invite them to participate, we cannot accommodate them due to class size and safety constraints. Younger (infant) siblings can be on the gym floor if they're in their infant car carrier seat or worn by you in a structured carrier. Older siblings can remain in the lobby, viewable from the gym floor, and bring quiet activities or use items in the sibling corner (coloring, tablet, books, etc.) Anyone under 18 can not watch your child during class or Practice and play.
Remember, we have a fantastic Siblings class option for ages 3 months to 6 years! You also receive 20% off your additional children's enrollment. When all kids are enrolled, they can access all Practices and plays for $13 and share their makeups!

Cell phones:
If you need to make a call or text, please take your little one to the lobby so we can have all eyes on the gym floor. We encourage you to take pictures, but please be mindful to take photos/videos of only your child unless you have permission from the other child's parent.

What steps can I take to keep my child safe at My Gym?

Although our centers have rare accidents, all physical programs have inherent risks. We carefully design our curriculum and gym setup to be safe. Your help following all safety policies and in-class announcements will maximize your child's safety at My Gym. Also, remember that each class is created to help develop each age group's fine and gross motor skills, spatial awareness, and Cognitive development.
Children must wear My Gym Super Grip Socks when participating in class and grip the floor and equipment correctly while running and climbing. You can purchase your My Gym Sock HERE. All adults, however, MUST wear socks. If you forget your socks, you can borrow some clean pairs; please put them in the dirty bin, unfold them, and thank you.
Parents/caregivers are responsible for supervising their children during parent participation classes and the Practice and Play program. Always be within arm's reach or less of your child's reach and ready to assist as your little one explores the gym and equipment.
Please wash your hands or use sanitizer before entering the gym floor and when leaving the gym.

Other important FYI's:

Anyone under 18 can not watch your child during class or Practice and play.

We encourage you to take pictures (use #mygmysantabarbara to tag us!), but please be mindful of only taking photos or videos of your child. If you're in a group setting, ask the adults if taking a photo or video is okay.

The winter season runs from the week of Thanksgiving through March 3rd due to colds, flu, and RSV. All Pre-Gymnastic, Ninja Training, Gymnastic, & Whiz/Champs will be drop-off classes only. For our Parent Participation classes, we know it's the holiday season, but we ask that whoever is bringing your child to classes is the only one in the gym. With this in place, it will help slow the spread of germs and keep everyone healthy and happy. If you have any questions about our updated policy, please email us.
Please remember to be on time for pick-up and drop-off classes, camp, events, & PNO. Every $5 will be added for every five minutes you are late.
My gym is a nut-free facility. Please do not bring any products containing nuts into the gym.
All classes and programs at My Gym are private; extended family or friends are welcome to join in on the fun and watch from our lobby; however, curious guests, please schedule a trial.

Sincerely (and with hugs and high-fives!),
My Gym Santa Barbara Staff