How My Gym Works

How My Gym Works

We’re so excited to have you join us at My Gym! All classes and programs require pre-registration. We cannot accommodate any walk ins unfortunately. Visit the schedule page HERE to get signed up! To make your My Gym experience a GREAT one, here are a few other important things to know. 

What’s included in my membership?

  • You can join at ANY time of year and any day of the month!
  • Regular Tuition for 1 structured class each week is $129 per 4-weeks, billed continuously (every 28 days) until you process a cancellation with 30 day's notice using your online account.
  • We also offer an “Unlimited” membership for $159 per 4 weeks, which allows you to come to multiple structured classes each week. 
  • Tuition includes: Your weekly age-appropriate structured class (example: Tuesday 10am Terrific Tots - you will always have a saved spot in this class) and the ability to attend multiple Practice and Plays (parent supervised open play) per week. We cannot guarantee space in Practice & Play so remember to always schedule them in advance using your online account! During Fall and Winter, Practice and Plays do usually reach capacity. We make it very easy to book them with our website which keeps real time availability. 
  • You can register for 2 Practice & Plays at a time using your online account or our My Gym App, the system keeps up to the minute availability of all classes so you can register for a session that has space. Once you've attended, you'll be able to book another session using your online account or on our My Gym App! 
  • Need to miss class? As long as you marked yourself absent in advance, you'll receive a Makeup Credit in your account. If you do not let us know ahead of time that you will be absent no makeup credit will be available. You have 4 weeks to utilize that makeup credit in any age-appropriate structured class that is not your regular weekly class. ALL makeup credits expire either 4 weeks from your pre-reported absence OR your last day of class if you've recently cancelled enrollment - whichever comes first. Makeups are a benefit of enrollment, not an extension so they all expire as of the last official day of enrollment. 

  Trials- Come try 1 full week of classes!

  • Interested in trying class before enrolling? We offer a 1-week trial for new families who haven't taken class with us before! This trial period is a full week of unlimited classes and Practice and Plays.
  • If you have multiple children they will each be enrolled in a separate trial. There is not a sibling discount for trials as it is a discounted price already.
  • This offer is only available for children not currently enrolled in class.
  • The trial is unlimited so that you can try multiple classes to make sure you enroll in the right class for your child. If you want to continue with unlimited classes after the trial you can upgrade for an additional fee. 
  • If you've enrolled in a trial within the last 6 months, you're ineligible for a second trial. When you're ready to return to class you'll choose "Enroll Now" button on our schedule page. 

How am I billed?

  • For everyone’s convenience, My Gym uses an auto-enrollment system (like Netflix, Hulu, etc). After your trial completes, you’ll be auto-enrolled into the class you signed up for where a spot is saved for you every week. You will be continuously billed every 4-weeks (28 days) at our current tuition rate. If you do not want your account to auto-enroll at the end of your trial, you can easily cancel your trial using your online account. Just remember to do so before your first full membership payment is charged. We cannot offer a refund after a tuition payment has been charged. 
  • If there are multiple children in your family, each child will have a separate membership. We do offer a 20% sibling discount when a sibling is also enrolled in their own class. Twins get a discount of 50% off the second child.
  • We hope you LOVE your classes! Our age-appropriate programs grow with your littles ones all the way to age 8 years old! But, if life happens and you need to cancel your membership, you can do this easily on your online account with 30 days notice. Cancellations are not taken verbally, and My Gym staff cannot process your cancellation in the gym, this ensures your cancellation is processed correctly. 

Preschool Prep & Art Explorers Policies

  • These are special drop off programs separate from our gym classes.
  • Our 2 hour Preschool Prep class is for ages 2.5-4.5 years old and tuition is $179 per 4 weeks.
  • You will be billed every 4 weeks (28 days) on a recurring schedule.
  • We understand sometimes you may have to miss class for sickness or a planned trip. And sometimes we are closed for major holidays (see list below) or inclement weather. What sets us apart from other preschool programs is we will allow your child to take a makeup class in our regular gym classes if you give us notice before class begins that you won't be in that day. We do not push payments for these programs for missed classes or planned closures as your payment saves your spot in class and space is extremely limited. 
  • If you need to cancel your enrollment in this program, you can do it in your online account. We cannot process cancellations verbally or in the gym to ensure your cancellation is processed correctly.
  • Art Explorers is a 1 hour drop off program that combines Art instruction and playtime in the gym. Tuition is $129 per 4 weeks.
  • When enrolled in Art Explorers, Practice and Plays are included during enrollment. And as long as you mark your child absent before class starts, you will receive a makeup class that can be used in a different age-appropriate class within the next 4 weeks.

Other Policies and How to Book Practice and Play

  • Going to be absent? Please mark your child absent in advance online using your online account. Letting us know you’ll be absent allows another child to come and enjoy the gym in your place and gives you a makeup to use within the next 4 weeks.  
  • If you're going on an extended vacation or have another situation where you would miss 2 full weeks of class, we do offer a 2 week freeze. This allows you to save your spot in class with no payments for those 2 weeks. You can freeze your account one time every 6 months. Payment are not pro-rated during a freeze, they are pushed forward 2 weeks, but if you freeze in the middle of a 4 week payment period there are no refunds should you decide not to return when your freeze ends.
  • How do I book a Practice and Play?
    • All Practice and Plays must be booked in advance on our real-time online booking system using your online account or app; drop-ins are not permitted. Only classes that have spots available will be bookable online. Sorry, My Gym personnel cannot override the system or book classes for you in person. 
    • Non-enrolled siblings are allowed to attend Practice and Play for a drop-in fee of $10/per child per visit. Please contact us via text, call, or email to purchase a class card and book your session in advance.
  • Siblings: Siblings are not allowed on the gym floor during class for safety reasons and to maintain the integrity of our age-appropriate programs. Infants under the age of 1 can be worn in an infant carrier or contained in their car seat. For their safety they cannot be simply held or allowed to sit on the floor or any equipment during class. Siblings who are old enough to sit alone in the lobby are welcome to enjoy a quiet activity while their younger sibling takes class. Please ensure if they will be using a tablet that you bring headphones.
  • If you would like to enroll 2 or more children under the age of 6 in the same class, try our Siblings & Friends Class!
  • Can't commit to enrollment right now? We do offer class cards! Purchase them HERE and then use your online account to book your classes. There is not a sibling discount for class cards, that discount is a benefit of being enrolled in class with us. 

Sniffles? Cough? Runny nose? 

  • We love sharing – just not germs. If anyone in your family feels ill in any way, please stay home and get well soon! Let us know you will not be attending class by marking your child absent online. We'll get you in for a make-up class as soon as possible by using your online account to book an unlimited class!
  • If you or your child show signs of illness during class, a My Gym teacher will kindly ask you to return another day. We appreciate your compliance.

What steps can I take to keep my child safe while at My Gym?

  • Although accidents are rare at our centers, all physical programs have an inherent risk. We take great care in designing our curriculum and gym setup to be as safe as possible. Your help in following all safety policies and in-class safety announcements will maximize your child’s safety while at My Gym.
  • When participating in class, children wear My Gym Gripper socks to ensure safety as they climb and play on our equipment. Outside gripper socks are not allowed. Parents are required to wear their own socks - no grips required! 
  • If you happen to forget your socks, they may be purchased for $3 upon arrival.
  • Parents/caregivers are responsible for constantly supervising their children during parent participation classes and the Practice and Play program. Always be within an arm’s reach or less of your child and ready to assist as your little one explores the gym and equipment.
  • Please wash your hands or use sanitizer before entering the gym floor and when you leave.
  • We encourage you to take pictures (use @mygymsherwood to tag us!), but please be mindful to take photos/videos of only your child. 
  • All older children must be picked up promptly once the class or camp has ended.
  • My Gym is a nut-free facility. Please do not bring any products containing nuts into the gym.

Holidays the gym is Closed
There are a few days during the year we are closed. The full list of closures is on this page: 2024 Days Closed When a closure happens on a day of your scheduled class, please use your online account to book a makeup class in any other age-appropriate structured class other than your usual weekly class. Occasionally we experience inclement weather and the gym will be closed for everyone's safety. For example, if the school district is on late start or closed due to snow, we will follow their lead. We will text you if your class is cancelled due to weather. This is one of the reasons we require pre-registration for all classes. 

To learn more about My Gym's amazing classes and programs please call, text, or email any time!

Our phone number is 503-610-1272. Text us using that number too!

Our email is sherwood@mygym.com

Sincerely (and with hugs and high-fives!),

Alexis and Bob, co-owners, and the whole My Gym Sherwood staff!


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