How My Gym Works

We’re so excited to have you join us at My Gym! To make your My Gym experience a GREAT one, here are a few things to know.

What’s included in the different enrollment tiers?

• All tiers include:
  • A guaranteed spot in 1 class per week (your "home" class)
  • Unlimited Practice & Play programs (parent-supervised open play) per week
• Tiny Tykes Enrollment ($99 per 4 weeks)
  • A special rate for our youngest members (3-12 months) enrolled in the Tiny Tykes class. Rate will increase to the Standard Enrollment once the child graduates into the Waddlers class.
• Standard Enrollment ($119 per 4 weeks)
  • The standard rate for all other age tiers
• Unlimited Enrollment ($139 per 4 weeks)
  • Opportunity to attend unlimited age-appropriate classes each week based on availability
• Unlimited Plus Enrollment ($159 per 4 weeks)
  • Opportunity to attend unlimited age-appropriate classes each week based on availability
  • My Gym swag bag, including a t-shirt, gripper socks and other goodies
  • 2 Buddy Passes per month - bring a friend to class with you!
  • 50% off My Gym Activities - PNOs, Seasonal Events, and 1 Summer Camp session per month
  • Early access to purchase seasonal events and camps
  • Access to exclusive giveaways and offers
  • Please note that discount and early access benefits must be used by enrolled child
• 12 Week Unlimited Program ($360)
  • An extended prepaid offering for customers that can only attend seasonally or are planning their My Gym enrollment alongside other programs for their child.
  • Opportunity to attend unlimited age-appropriate classes each week based on availability
  • Please note that make-ups and freezes are not available for this offering

What other My Gym Activities are offered?

• Practice and Play (P&P) ($25 per session) – 1 hour, parent-supervised open play session available to all children (enrolled or not) ages 9 months to 10 years. Included with enrollment.
• Parent’s Night Out (PNO) ($60 per session) – 3 hour drop off program on the first Friday of the month from 6-9 pm for children ages 4-10 years. Fun themes, structured activities, games, and pizza served.
• Seasonal Events ($30 per session) - Special themed parties for Easter, Halloween, Christmas (Let It Snow!), and more (such as Taylor Swift parties!).
• Summer Camps ($60 per session) – 3 hour drop off program on summer mornings and afternoons for children ages 4-10 years. Fun themes, structured activities, games, and crafts.
• Birthday Parties! – The best celebrations for your child in town. For more information, check out our frequently asked questions.

Are there any discounts available?

• Siblings of full-priced child
  • 25% off all enrollment tiers (first child must be higher or same enrollment tier)
  • $10 off Practice & Play
  • $12 off Parent’s Night Out
• 10% off enrollment for military/fire/police families and teachers
  • Active duty members must present current id
  • Veterans must participate in Delco Veteran's program
  • Teachers must have a valid school district email address

How is my enrollment billed?

• Tuition is billed every 4 weeks (28 days) via credit card saved on your account. We do not accept cash payment for enrollments. 

How can I cancel my enrollment?

• Enrollments can be cancelled at any time via your online My Gym Account. Cancellations cannot be made verbally or over email/text. 
• If a cancellation is processed, you can continue to join us until the end of the current billing cycle. After that point, you will not be charged for the next 4-week cycle and your class spot will be offered to another child. 
• Makeup classes are no longer valid after your final class date.

What if I am unable to attend this week?

• Please let us know by marking your child absent via your online portal. If we know in advance, it provides another child the opportunity to join. 
• For Tiny Tykes and Standard enrollment tiers, when you are absent, a make-up credit is added to your account. This can be used to schedule a different age-appropriate class (in addition to your “home” class). 
• Make-up credits must be used within 12 weeks and are not valid once enrollment is cancelled.
• For Unlimited and Unlimited Plus tiers, feel free to schedule an additional unlimited class when you have availability. 
• Going to miss more than 1 week? You can temporarily “freeze” your account for 2 weeks via your online portal. Freezing saves your spot in your “home” class but does not charge you for the 2 weeks you do not attend.
  • Freezes cannot be made verbally or via email/text
  • Freezes are limited to once every 3 billing cycles
  • Not available with the 12 Week Unlimited Program

How do I register for unlimited classes?

• All additional classes and Practice and Play sessions must be registered in advance to ensure availability. Drop-ins are not permitted. 
• Registration can be completed via your online portal or by texting us with enough advanced notice. Using the online portal is easiest, simply:
  • Click on “Schedule Classes”
  • Select your child’s name  
  • Choose "Schedule Unlimited" to book an unlimited class OR "Schedule Practice & Play" to book open play
  • Choose the date and time you wish to attend
• Up to 1 unlimited class (for Unlimited and Unlimited Plus customers) and 2 Practice and Plays can be reserved at time. Once attended, you can reserve more. 

Can I join a class if I am not enrolled?

• Yes! Check out our article on My Gym Class Cards. 

Class Safety Rules & Guidelines

Although accidents are rare at our centers, all physical programs have an inherent risk. We take great care in designing our curriculum and gym setup to be as safe as possible. Your help in following all safety policies and in-class safety announcements will maximize your child’s safety while at My Gym.

• Sniffles? Cough? Runny nose?: We love sharing – just not germs. If you feel ill in any way, please stay home and get well soon! Let us know you will not be attending class by marking your child absent online. If you or your child show signs of illness during class, a My Gym teacher will kindly ask you to return another day. We appreciate your compliance.
  
  
• Siblings: Other than infants, siblings are not allowed on the gym floor unless they are enrolled in the proper age-appropriate class. You’re welcome to wear, sling, or wrap an infant while your enrolled child participates, but please make sure that both hands are available to assist your child. If you would like to enroll 2 or more children in the same class, try our Mixed Ages Class!
  
  
• My Gym is a nut-free facility. Please do not bring any products containing nuts into the gym.
  
  
• When participating in class, children go barefoot or wear My Gym gripper socks, and parents are required to wear socks. Non-My Gym gripper socks are not allowed for safety reasons.
  
  
• Please wash your hands or use sanitizer before entering the gym floor and again when you leave.
  
  
• Parents/caregivers are responsible for constantly supervising their children during parent participation classes and the Practice and Play program. Always be within an arm’s reach or less of your child and ready to assist as your little one explores the gym and equipment.
  
  
• We encourage you to take pictures (use #mygymspringfieldpa to tag us!), but please be mindful to take photos/videos of only your child. 
  
  
• All older children must be picked up promptly once the class or camp has ended. A $20 fee will be applied starting 10 minutes past the pick-up time and every 10 minutes thereafter.
  
  

Sincerely (and with hugs and high-fives!),
My Gym Springfield