How Your My Gym Membership Works

We’re so excited to have you join us at My Gym! To make your My Gym experience a GREAT one, here are a few things to know.

What’s included in my membership?

Base Tuition ($89 every 4 weeks): Includes one class per week
Unlimited Tuition ($109 every 4 weeks): Based on availability, you may attend as many age-appropriate classes or programs per week. Unlimited classes are not restricted to the class you are enrolled in, you are welcome to sign up for any age-appropriate classes as you like!
- To allow availability to all members, you can book up to a maximum of 2 additional classes/programs in advance from your account - once you attend one of these classes, you will be able to book again up to the 2 maximum again.
All trials are offered with the Unlimited Tuition, when auto-converted, the membership will default to the Base Tuition. You can upgrade your membership to the Unlimited tuition through your online account, or by contacting us!

How am I billed?

For everyone's convenience, My Gym enrollment is an auto-enrollment system. After your trial, you be auto-enrolled continuously every 4-weeks at our tuition rate of your choice (above). Plus, receive 10% discount for every additional sibling (if applicable)!
We hope you LOVE your classes! Our age-appropriate programs grow with your little ones all the way to age 10! But, if life happens and you need to cancel your membership, you can do so easily on you My Gym online account. Cancellations are not taken verbally to ensure we both have a "paper trail"

Any other booking rules?

Going to be absent? Members are required to mark themselves absent in advance online to receive a make-up for that class. Letting us know you'll be absent allows another child to come and enjoy the gym in your place.
How do make-ups work?
- All make-up classes or unlimited classes (if applicable) must be booked in advance on our real-time online booking system; drop-ins are not permitted. Only classes that have spots available will appear.
- You have 30-days from the date of the absence to attend a make-up class. Make-ups do not accrue beyond 30-days
Siblings: Other than infants, siblings are not allowed on the gym floor unless they are enrolled in the class (must be age-appropriate for the class). You're welcome to wear, sling, or wrap an infant while your enrolled child participates.

Account Freeze or Cancelation?

If you are taking a vacation or some time away from My Gym, but know you will be returning. You are welcome to freeze your account at any point. Freezing means that your billing cycle will pause and not resume until you return to the gym.
To freeze your account, you can do so through our online system in your account, or you can e-mail/text us. We do require a return date, you are welcome to adjust the return date as you see fit.
To cancel your enrollment, email or text us and we can cancel you. We require a 4 week notice to cancel.

Online Account Help/Tips

If you forgot your online account login details, please email stvital@mygym.com or text (204) 257-0046

For help and tips on how to use your online account click here

To download our iPhone app to manage your account click here

Sniffles? Cough? Runny nose?

We love sharing – just not germs. If you feel ill in any way, please stay home and get well soon! Let us know you will not be attending class by marking your child absent online.
If you or your child show signs of illness during class, a My Gym teacher will kindly ask you to return another day. We appreciate your compliance.

What steps can I take to keep my child safe while at My Gym?

Although accidents are rare at our centers, all physical programs have an inherent risk. We take great care in designing our curriculum and gym setup to be as safe as possible. Your help in following all safety policies and in-class safety announcements will maximize your child’s safety while at My Gym.
While on the gym floor, adults wear socks (of their choice) and children are required to wear My Gym Gripper socks (for our specific gymnastics classes, bare feet is also acceptable). If you happen to forget your socks, they may be purchased upon arrival.
Parents/caregivers are responsible for constantly supervising their children during parent participation classes and the Practice and Play program. Always be within an arm’s reach or less of your child and ready to assist as your little one explores the gym and equipment.
Please wash your hands or use sanitizer before entering the gym floor and when you leave.
We encourage you to take pictures (use #mygymstvital to tag us!), but please be mindful to take photos/videos of only your child.
All older children must be picked up promptly once the class has ended.
My Gym is a nut-free facility. Please do not bring any products containing nuts into the gym.

Sincerely (and with hugs and high-fives!),
My Gym St Vital