How To Freeze Or Cancel Your Membership

Freeze & Cancellation Policy



How do I Freeze or Cancel?
EASY! Cancellations and Freezes are done ONLINE only by the parent on file. Sign in to your "MY ACCOUNT" and follow the instructions below:
FREEZE POLICY: You may FREEZE your payments for a maximum of 8 weeks 1 time per calendar . At the end of the 8-week period, your child will automatically be re-enrolled. Make-ups cannot be used during your freeze period but will restore when the freeze period is over. All cancellations must be done 28 days in advance 1 full billing cycle and a signature is required.

 CANCEL /FREEZE INSTRUCTIONS

1.   Log into your account
2.   Select schedule classes
3.   Select your child's NAME
4.   Select Cancel Enrollment or Freeze Enrollment

Our detailed POLICIES are located in HOW MY GYM WORKS