How our Membership works

We're so excited to have you join us at My Gym! To make your My Gym experience a GREAT one, here are a few things to know.


What's included in my membership?

• Tuition includes unlimited classes 
• Your tuition includes unlimited Practice and Play programs (parent-supervised open play) per week. 

How am I billed?

• For everyone's convenience, My Gym Enrollment is an auto-enrollment system. After your trial, you'll be auto-enrolled continuously every 4-weeks at our tuition rate of $139 for one child and receive a 20% for your second child ($111.20 if applicable).
• We hope you love your My Gym classes, but we understand life happens, and you need to cancel your membership; you can do so easily on your My Gym online account. My Gym requires a 30-day notice to cancel your enrollment, therefore a prorated payment may be due upon canceling. Cancelations are only accepted from your online account (accessible from the app or website)to ensure we both have a “paper trail"

Any other booking rules?

• Going to be absent? Members are asked to mark themselves absent in advance online. Letting us know you'll be absent allows another child to come and enjoy the Gym in your place.

How do I book a Practice and Play?

• Practice & Plays must be booked in advance on our real-time online booking system; drop-ins are not permitted. Only classes that have spots available will appear. Sorry, My Gym personnel cannot override the system or book classes for you in person. If a class option is not showing online, it is full or unavailable. You can book an alternate time or check availability as the class of your choice comes closer.
• Siblings: Other than infants, siblings are not allowed on the gym floor unless they are enrolled in the proper age-appropriate class. You're welcome to wear, sling, or wrap an infant while your enrolled child participates. If you want to enroll 2 or more children in the same class, try our "Siblings & Friends" Class!

Sniffles? Cough? Runny nose? 

• We love sharing – just not germs. If you feel ill in any way, please stay home and get well soon! Let us know you will not be attending class by marking your child absent online. 
  If you or your child show signs of illness during class, a My Gym teacher will kindly ask you to return another day. We appreciate your compliance.
  
  
• What steps can I take to keep my child safe while at My Gym?
  
  
• Although accidents are rare at our centers, all physical programs have an inherent risk. We take great care in designing our curriculum and gym setup to be as safe as possible. Your help in following all safety policies and in-class safety announcements will maximize your child's safety while at My Gym.
  Parents/caregivers are responsible for constantly supervising their children during parent participation classes and the Practice and Play program. Always be within arm's reach or less of your child and ready to assist as your little one explores the Gym and equipment.
• Please wash your hands or use sanitizer before entering the gym floor and when you leave.
  We encourage you to take pictures (use #mygymviera to tag us!), but please be mindful to take photos/videos of only your child. 
  All older children must be picked up promptly once the class has ended.
  
  
  Sincerely (and with hugs and high-fives!),
  My Gym Viera