How Your My Gym Membership Works

We’re so excited to have you join us at My Gym! To make your My Gym experience a GREAT one, here are a few things to know.

What’s included in my membership?

Tuition includes ONE class and Unlimited Practice & Plays per week OR you can upgrade to UNLIMITED Classes/Practice & Plays. To allow availability to all members, you can have up to 2 classes reserved in your online account at one time. Here’s how this works:
- You are automatically enrolled in a “home class” each week (Example: Tuesday at 9.15 AM). If you need to miss class, please mark yourself absent to allow a spot to free up for another child.
- ONE Class Membership: you will receive a make-up for missed classes, make-ups expire 8 weeks from missed class date or upon cancellation. If you schedule a MU and no show, the credit will be forfeited.
- Unlimited Membership: after you have attended a class, you can hop online the next day to book another! No make-ups/credits given due to missed classes.
Your tuition also includes unlimited Practice & Play programs (parent-supervised open play). P&P must be booked 2-hours in advance, no drop-ins allowed, if no friends are booked, P&P will not run. There are no make-ups given for missed P&P.

How am I billed?

For everyone’s convenience, My Gym enrollment is an auto-enrollment system. After your guest experience, you’ll be auto-enrolled continuously every 4-weeks at our tuition rate of $136 for one child and 50% off for your second child for ONE Class and Unlimited Practice & Plays.
Want to attend UNLMITED classes? Upgrade your membership for an additional $30/month!
We hope you LOVE your classes! Our age-appropriate programs grow with your little ones all the way to age 5.5 years! But, if life happens and you need to cancel your membership, you can do so easily on your online account. My Gym requires a 30-day notice to cancel your enrollment, therefore a prorated payment may be due upon cancelling. Cancellations are only accepted from your online account (accessible from the app or website) and are not taken verbally to ensure we both have a “paper trail.”
Going on vacation? Don't fret, you can freeze your account for up to 6 weeks ($5/per week freeze charge), to hold your spot in your desired class! Which must be done in your online account in advance.

Any other booking rules?

All classes and Practice & Plays must be booked in advance on our real-time online booking system; drop-ins are not permitted. Only classes that have spots available will appear. Sorry, My Gym personnel cannot override the system or book classes for you in person.
Going to be absent? Please take a moment to mark yourself absent online. Letting us know you’ll be absent allows another child to come and enjoy the gym in your place.
Siblings: Other than infants, siblings are not allowed on the gym floor unless they are enrolled in the proper age-appropriate class. You’re welcome to wear, sling, or wrap an infant while your enrolled child participates. If you would like to enroll 2 or more children in the same class, try our Siblings Class!

Sniffles? Cough? Runny nose?

We love sharing – just not germs. If you feel ill in any way, please stay home and get well soon! Let us know you will not be attending class by marking your child absent online.
If you or your child show signs of illness during class, a My Gym teacher will kindly ask you to return another day. We appreciate your compliance.

What steps can I take to keep my child safe while at My Gym?

Although accidents are rare at our centers, all physical programs have an inherent risk. We take great care in designing our curriculum and gym setup to be as safe as possible. Your help in following all safety policies and in-class safety announcements will maximize your child’s safety while at My Gym.
While on the gym floor, adults wear socks and children wear My Gym gripper socks. If you happen to forget your socks, they may be purchased upon arrival.
Parents/caregivers are responsible for constantly supervising their children during parent participation classes and the Practice and Play program. Always be within arm’s reach or less of your child and ready to assist as your little one explores the gym and equipment.
Please wash your hands or use sanitizer before entering the gym floor and when you leave.
We encourage you to take pictures (use #mygymnewtampa to tag us!), but please be mindful to take photos/videos of only your child.
My Gym is a nut-free facility. Please do not bring any products containing nuts into the gym.

Sincerely (and with hugs and high-fives!),
My Gym New Tampa