How My Gym works!
How My Gym Works
Below is all the information on how things work at My Gym. Of course, if you have any questions, do not hesitate to email us or give us a call.
Class Tuition
My Gym classes are run on an enrollment basis where you pay tuition for classes. To ensure that the appropriate number of trained staff is always available, we do not operate as a drop-in program. Our tuition is $119 for 4 weeks of classes. With this you are registered for one home class per week. As a bonus, with class enrollment you are welcome to attend 2 Open Gym sessions per week free of charge (reservation required, book on the website)
You may upgrade to our unlimited package on the website anytime. Unlimited package is $175 for 4 weeks of classes. You stay enrolled in your home class and must register on for any additional classes each week along with any Open Gyms.
Enrollment Flexibility and Recurring Billing
We do not require you to sign up for an entire year and you can join at any time. Instead we bill you 4 weeks for your following 4 weeks of classes. You will be automatically billed on the first day of your next 4 week cycle. Any and all payments to My Gym are NON-REFUNDABLE.
Make-ups
We have a very generous make up policy, so long as you let us know before hand, you can always make up a missed class. We need your support to make it work for all. If you are away on vacation, have an appointment, or your child wakes up sick, etc, the day of your class, please mark yourself absent before the start of class in order to make space for other makeups. Please help us make the system work for everybody and let us know when your child is not coming to class. Make-ups must be scheduled within the following 4 weeks after the missed class. Make-up classes expire on the day of the last paid class once enrollment is cancelled or after 4 weeks. Make-ups cannot be used to extend enrollment past a cancellation date.
In order to reserve a spot in a class for a make-up you simply need to log in to your account online and book it. Your make-up is confirmed online with a confirmation email. If you do not get a confirmation and decide to come anyway, there is a chance you could be turned away if the class is full. Of course we would like to have all of our friends in class and we get sad at the thought of having to turn someone away, but it becomes a safety issue if we have too many people in class. So in order to keep the class fun and SAFE for all participants we do have to cap attendance at a certain point.
Open Gym Sessions
Class tuition entitles you to bring a child who is enrolled in classes free of charge to any 2 of the Open Gym periods listed on the schedule page. Open Gym is a drop-in event and spots must be booked in advance to ensure class size. During Open Gym children have unstructured play time under the supervision of a parent or guardian who is responsible for the safety of their child and those around them. A My Gym staff member will be available to answer questions and to help monitor for safety. There are no make ups for missed Open Gyms. Non-enrolled siblings may attend Open Gym for $5 per visit.
Enrollment Cancellations
You can cancel class enrollment at any time. Your child has a spot reserved in our classes and will automatically remain enrolled until we receive a signed Cancellation Request Form that can be filled out on your online account on the website. Children will continue to attend classes and Open Gyms and must complete any make ups prior to the last class date. We do not give refunds for partial 4 week cycles that are not used.
Are siblings allowed on the gym floor?
We do understand that often times older or younger siblings may have the day off from school and need to come along to My Gym for the day. We do not allow siblings on the gym floor. You are more than welcome to bring some toys or games for siblings to play with in the lobby during class. We do provide coloring for any siblings. We appreciate all of our Members understanding of this matter to ensure that all of our classes are safe and fun for all
